Anti-Spam Policy

Last Updated: 6 May 2026

Urendamax is committed to maintaining a communication environment that is respectful, relevant, and free from unsolicited or deceptive messaging. This Anti-Spam Policy describes the standards we uphold for all electronic communications sent through or in connection with our platform at online-3dspay.shop, and the expectations we place on users, participants, and any party using our services to communicate with others.

By accessing or using our platform, you agree to comply with this policy in full. Violations may result in suspension or permanent termination of access to our services.

1. Scope of This Policy

This policy applies to:

• All email communications sent by Urendamax to users and subscribers
• All electronic messages sent by users through features or tools available on our platform
• Any third-party integrations, automation tools, or services used in connection with our platform to send communications
• Notifications, promotional messages, transactional messages, and any other form of electronic outreach originating from or facilitated by our services

This policy applies regardless of the communication channel, including but not limited to email, in-platform messaging, push notifications, and contact form submissions.

2. Definition of Spam

For the purposes of this policy, spam refers to any unsolicited, bulk, or deceptive electronic communication. This includes, but is not limited to:

• Sending messages to recipients who have not given explicit consent to receive them
• Sending large volumes of identical or near-identical messages to multiple recipients
• Using misleading subject lines, sender names, or message content intended to deceive the recipient
• Harvesting or purchasing email addresses or contact data for mass outreach without verified consent
• Sending messages that contain false headers, forged routing information, or disguised origins
• Sending messages promoting illegal products, services, or activities
• Continuing to send messages to a recipient after they have requested to stop receiving them

3. Our Commitment to Responsible Communication

Urendamax sends electronic communications only to individuals who have provided consent or have an established relationship with us through use of our platform. We adhere to the following practices in all outgoing communications:

3.1 Consent-Based Messaging

We send marketing, promotional, or newsletter-type communications only to individuals who have opted in to receive them. Consent is collected at the point of registration or through clearly labelled subscription options. We do not add recipients to mailing lists without their knowledge or agreement.

3.2 Honest Identification

All communications sent by Urendamax accurately identify the sender. We do not use deceptive subject lines, false display names, or misleading preheader text. Every message clearly states who it is from and why it is being sent.

3.3 Unsubscribe Mechanism

Every non-transactional email sent by Urendamax includes a clear and functional mechanism for recipients to opt out of future communications. Unsubscribe requests are processed promptly and no further marketing messages are sent to that recipient once the request has been actioned.

3.4 Transactional Communications

Certain communications are necessary for the delivery of our services, such as account confirmations, password resets, payment receipts, and course-related updates. These transactional messages may be sent regardless of marketing preferences, as they are directly related to the services requested by the user.

3.5 Data Integrity

We do not purchase, rent, or trade contact lists. All contact data used for communication purposes is collected directly from individuals through our platform in accordance with our Privacy Policy.

4. User Obligations

Users of the Urendamax platform who have access to messaging features, collaborative tools, or any form of communication functionality are required to comply with this policy. The following conduct is strictly prohibited:

• Sending unsolicited messages to other users or external contacts through platform features
• Using the platform to conduct bulk or automated outreach without prior consent from recipients
• Impersonating Urendamax or any other individual or organisation in communications
• Uploading or importing contact lists that were obtained without verified consent
• Using the platform to distribute malware, phishing content, or fraudulent communications
• Circumventing any anti-spam controls, filters, or rate limits implemented by the platform
• Sending messages that contain misleading claims, false urgency, or deceptive calls to action

Users are solely responsible for ensuring that any communications they send through our platform comply with applicable laws and regulations in their respective locations, as well as with this policy.

5. Enforcement and Consequences

Urendamax actively monitors for spam-related activity and takes violations of this policy seriously. Upon detection of suspected spam behaviour, we may take any of the following actions at our sole discretion:

• Issue a formal warning to the account holder
• Temporarily suspend messaging privileges or account access
• Permanently terminate the account without prior notice
• Remove content or communications that violate this policy
• Report the activity to relevant authorities or third-party service providers where required

We reserve the right to take legal action in cases of serious or repeated violations that cause harm to our platform, users, or reputation.

6. Reporting Spam

If you believe you have received a communication from Urendamax or through our platform that constitutes spam, or if you wish to report a user who is engaging in spam behaviour, please contact us directly.

You may reach us at:

Email: contact@online-3dspay.shop
Phone: +27 34 312 5926
Telegram: https://t.me/+27343125926
Address: Formax Rd, Bedworth Park, Vereeniging, 1939, South Africa

When reporting spam, please include as much detail as possible, including the message content, date and time of receipt, and any identifying information about the sender. This helps us investigate and respond effectively.

7. Third-Party Services

Urendamax may use third-party service providers to facilitate the delivery of electronic communications, including email delivery platforms, notification services, and marketing automation tools. All third-party providers used by us are required to operate in accordance with anti-spam standards consistent with this policy. However, Urendamax is not responsible for the independent communications practices of external services that users may connect to or integrate with independently.

8. Changes to This Policy

We may update this Anti-Spam Policy from time to time to reflect changes in our practices, technology, or applicable standards. When material changes are made, we will update the date at the top of this page. We encourage you to review this policy periodically. Continued use of our platform following any updates constitutes acceptance of the revised policy.

9. Contact

If you have any questions about this Anti-Spam Policy or wish to exercise any rights related to communications you have received from us, please do not hesitate to get in touch:

Urendamax
Formax Rd, Bedworth Park, Vereeniging, 1939, South Africa
Email: contact@online-3dspay.shop
Phone: +27 34 312 5926
Web: www.online-3dspay.shop